The Fuel Web provides several add on services to e-Fuel Delivery
Management. Contact us for details.
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Customer Website Integration
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The Fuel Web will develop a website and perform system
administration that will allow your customers to
perform the following tasks online:
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1. New Account Activation
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2. Submit Credit Application
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3. Schedule a Tank Set
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4. Schedule a Fuel Delivery
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5. Customer Online Account Management including bill payment via EFT
and credit card, and ability to view current and historical usage data and current tank level.
Pricing available upon request.
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Operating Location and Data Import Options
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Support for large regional or national organizations. For
Enterprise level customers.
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For the LPG marketer that cannot use our standard integration
options, The Fuel Web System Integration Services assists with
integration between e-Fuel Delivery Management and existing or new
accounting systems. This can be an enhancement to one of the
standard integration options or a custom interface specified
jointly. e-Fuel provides a standard industry interface platform for
synchronizing the existing customer database and transaction history
into the e-Fuel system. If needed The Fuel Web will establish the
development requirements for a two system interface and provide an
'Interface Specification' for use by the LPG marketer, along with a
plan and timeline for completion of the system interface. Pricing
available upon request.
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Call Center Services
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The Fuel Web Call Center will make Tank Monitor Deployment calls to
the end user notifying them of the Tank Monitor installation program
and of their Gateway installation options. We will make follow up
calls to customers where a Gateway has been sent but no call in data
has been received to ensure prompt installation of the
Gateway and answer questions. The Fuel Web Call Center will log all phone call
customer contact as open or closed in the
Customer Service Notes section of e-Fuel.
Pricing available upon
request.
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Gateway Mailing Service
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The Fuel Web will mail the Gateway directly to the end user after
the Data Module has been installed and the end user has been
notified of the Tank Monitor deployment program. The
Gateway is easily installed by the end user, substantially reducing installation
time and costs. Pricing available upon request.
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